Frequently Asked Questions
Find answers to common questions about our premium tiles and services
How do I calculate how much tile I need?
Measure the total square footage of your area and add 10-15% for waste, cuts, and future repairs.
Can I order samples before committing to a full order?
Yes, we highly recommend ordering samples to see the texture and color in your space's specific lighting.
Are your tiles suitable for outdoor use?
Suitability depends on the material. Porcelain and natural stone are often outdoor-rated, while some glass and ceramic are interior-only.
What is the difference between rectified and non-rectified tile?
Rectified tiles are mechanically finished to precise dimensions, allowing for thinner grout lines, while non-rectified tiles have natural edges.
Do I need to seal my tile?
Natural stone and crackle-glaze ceramics require sealing to prevent staining. Most porcelain and glass tiles do not require sealing.
How should I clean and maintain my new tiles?
We recommend using pH-neutral cleaners and avoiding abrasive pads that could scratch the surface of the tile.